{"id":44910,"date":"2023-05-22T10:16:29","date_gmt":"2023-05-22T15:16:29","guid":{"rendered":"https:\/\/www.cartermachinery.com\/?page_id=44910"},"modified":"2025-07-16T13:39:29","modified_gmt":"2025-07-16T18:39:29","slug":"parts-cat-com-resources","status":"publish","type":"page","link":"https:\/\/www.cartermachinery.com\/parts-cat-com-resources\/","title":{"rendered":"Parts.Cat.com Resources"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-9 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Parts.Cat.com<\/h1>\n\n\n\n<p>Parts.Cat.com is your online destination to access thousands of genuine Cat\u00ae parts, anytime, anywhere. Click below to start shopping or keep scrolling to learn more about how to register for a Parts.Cat.com account and take advantage of its many convenient, time-saving features.<\/p>\n\n\n\t\t<p class=\"centered-block\" style=\"width:100%;text-align:center;\">\n\n\t\n\t\t\t<a target=\"_self\"  class=\"button-block btn yellow\" href=\"https:\/\/parts.cat.com\/carter\">\n\t\t\t\tPARTS.CAT.COM\t\t\t<\/a>\n\t<\/p>\n\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:15%\">\n<p><a href=\"#register\">Register<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\">\n<p><a href=\"#watch\">Watch Video Tutorials<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"extendedwopts-hide extendedwopts-desktop extendedwopts-tablet extendedwopts-mobile wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<p><a href=\"#webinar\">Join a Webinar<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<p><a href=\"#faqs\">FAQs<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2.5%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"750\" height=\"332\" src=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/Resources_Image-2.png\" alt=\"\" class=\"wp-image-45446\" srcset=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/Resources_Image-2.png 750w, https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/Resources_Image-2-300x133.png 300w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" id=\"register\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:50px\">Registering is as easy as 1-2-3<\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-13 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/parts.cat.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" loading=\"lazy\" width=\"487\" height=\"463\" src=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/step-1.png\" alt=\"\" class=\"wp-image-45452\" srcset=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/step-1.png 487w, https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/step-1-300x285.png 300w\" sizes=\"(max-width: 487px) 100vw, 487px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"487\" height=\"463\" src=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/step-2.png\" alt=\"\" class=\"wp-image-45450\" srcset=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/step-2.png 487w, https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/step-2-300x285.png 300w\" sizes=\"(max-width: 487px) 100vw, 487px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"487\" height=\"463\" src=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/PCC-Resource-step-3-REV.png\" alt=\"\" class=\"wp-image-46149\" srcset=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/PCC-Resource-step-3-REV.png 487w, https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/PCC-Resource-step-3-REV-300x285.png 300w\" sizes=\"(max-width: 487px) 100vw, 487px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-17 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\t\t<p class=\"centered-block\" style=\"margin: auto;width:fit-content;text-align:center;\">\n\n\t\n\t\t\t<a target=\"__blank\" class=\"button-block btn centered yellow\" href=\"https:\/\/parts.cat.com\/\">\n\t\t\t\tRegister Now\t\t\t<\/a>\n\t<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" id=\"watch\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:50px\">PARTS.CAT.COM QUICK TIPS<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Easily follow step-by-step instructions by watching the videos below.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-21 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:7%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"video-content-block aligncenter size-small\">\n\t<span class=\"video-control\" style=\"cursor: pointer;\">\t\n\t\t<svg x=\"0px\" y=\"0px\" width=\"500px\" height=\"350px\" viewBox=\"0 0 500 350\" xml:space=\"preserve\">\n\t\t\t<g>\n\t\t\t\t<path d=\"M3.255,68.255C5.916,35.288,35.067,6.435,68.037,4.137c0,0,59.375-4.137,178.973-4.137     c119.599,0,184.852,4.333,184.852,4.333c32.977,2.189,62.275,30.943,65.108,63.896c0,0,2.947,34.287,2.947,103.593     s-3.255,109.636-3.255,109.636c-2.661,32.969-31.812,61.824-64.781,64.125c0,0-59.382,4.143-178.979,4.143     c-119.598,0-184.852-4.339-184.852-4.339c-32.977-2.192-62.273-30.948-65.104-63.902c0,0-2.945-34.286-2.945-103.593     C0,108.586,3.255,68.255,3.255,68.255z\"\/>\n\t\t\t\t<polygon points=\"195.751,105.307 328.892,174.857 195.751,244.419\"\/>\n\t\t\t<\/g>\n\t\t<\/svg>\n\t\t<img decoding=\"async\" src=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/create-you-pcc-account-thumbnail.png\">\n\t<\/span>\n\t<div class=\"modal\" id=\"contactModalCenter\">\n\t\t<div class=\"modal-dialog modal-dialog-centered\" role=\"document\">\n\t\t\t<div class=\"modal-content\" style=\"background-color: unset;\">\t\t\t\n\t\t\t\t<button type=\"button\" class=\"close-modal-search d-flex align-items-center\" data-dismiss=\"modal\" style=\"width: 40px; height: 40px; position: absolute; top: -25px; right: -25px; border-radius: 20px; border: none; z-index: 1;\">\n\t\t\t\t\t<i class=\"fa fa-close\"><\/i>\n\t\t\t\t<\/button>\n\t\t\t\t<div class=\"video-responsive\">\n\t\t\t\t\t<iframe loading=\"lazy\" id=\"video\" class=\"youtube\" width=\"640\" height=\"360\" src=\"https:\/\/youtube.com\/embed\/wMXT22JXlWI\"><\/iframe>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<style>\n\n\t.video-content-block.size-small {\n\t\tmax-width: 600px;\n\t}\n\n\t.video-content-block.size-large {\n\t\tmax-width: 800px !important;\n\t}\n<\/style><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"video-content-block aligncenter size-small\">\n\t<span class=\"video-control\" style=\"cursor: pointer;\">\t\n\t\t<svg x=\"0px\" y=\"0px\" width=\"500px\" height=\"350px\" viewBox=\"0 0 500 350\" xml:space=\"preserve\">\n\t\t\t<g>\n\t\t\t\t<path d=\"M3.255,68.255C5.916,35.288,35.067,6.435,68.037,4.137c0,0,59.375-4.137,178.973-4.137     c119.599,0,184.852,4.333,184.852,4.333c32.977,2.189,62.275,30.943,65.108,63.896c0,0,2.947,34.287,2.947,103.593     s-3.255,109.636-3.255,109.636c-2.661,32.969-31.812,61.824-64.781,64.125c0,0-59.382,4.143-178.979,4.143     c-119.598,0-184.852-4.339-184.852-4.339c-32.977-2.192-62.273-30.948-65.104-63.902c0,0-2.945-34.286-2.945-103.593     C0,108.586,3.255,68.255,3.255,68.255z\"\/>\n\t\t\t\t<polygon points=\"195.751,105.307 328.892,174.857 195.751,244.419\"\/>\n\t\t\t<\/g>\n\t\t<\/svg>\n\t\t<img decoding=\"async\" src=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/06\/add-equipment-to-your-pcc-account-thumbnail.png\">\n\t<\/span>\n\t<div class=\"modal\" id=\"contactModalCenter\">\n\t\t<div class=\"modal-dialog modal-dialog-centered\" role=\"document\">\n\t\t\t<div class=\"modal-content\" style=\"background-color: unset;\">\t\t\t\n\t\t\t\t<button type=\"button\" class=\"close-modal-search d-flex align-items-center\" data-dismiss=\"modal\" style=\"width: 40px; height: 40px; position: absolute; top: -25px; right: -25px; border-radius: 20px; border: none; z-index: 1;\">\n\t\t\t\t\t<i class=\"fa fa-close\"><\/i>\n\t\t\t\t<\/button>\n\t\t\t\t<div class=\"video-responsive\">\n\t\t\t\t\t<iframe loading=\"lazy\" id=\"video\" class=\"youtube\" width=\"640\" height=\"360\" src=\"https:\/\/youtube.com\/embed\/-Xw8Bkckbhs\"><\/iframe>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<style>\n\n\t.video-content-block.size-small {\n\t\tmax-width: 600px;\n\t}\n\n\t.video-content-block.size-large {\n\t\tmax-width: 800px !important;\n\t}\n<\/style><\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Click below to access our entire library of <em>Quick Tips<\/em> videos.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-25 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\t\t<p class=\"centered-block\" style=\"width:100%;text-align:center;\">\n\n\t\n\t\t\t<a target=\"__blank\"  class=\"button-block btn yellow\" href=\"https:\/\/www.youtube.com\/playlist?list=PLY1H3iW8ctfk6__NiAQYDVlRNUEXqtGYO\">\n\t\t\t\tWatch More Videos\t\t\t<\/a>\n\t<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" id=\"webinar\" class=\"extendedwopts-hide extendedwopts-desktop extendedwopts-tablet extendedwopts-mobile wp-block-spacer\"><\/div>\n\n\n\n<div class=\"extendedwopts-hide extendedwopts-desktop extendedwopts-tablet extendedwopts-mobile wp-block-columns is-layout-flex wp-container-31 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"background-color:#000000d4\">\n<div class=\"wp-block-columns is-layout-flex wp-container-29 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5%\"><\/div>\n\n\n\n<div class=\"wp-block-column popup-container is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-white-color has-text-color\" style=\"font-size:50px\">E-COMMERCE WEBINARS<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-color\" style=\"color:#ffc720\">Join Our Experts for Training &amp; Insights<\/h3>\n\n\n\n<p class=\"has-white-color has-text-color\">To learn how to gain uptime by shopping for parts online, register<br> to attend one of our free, monthly webinars, or request a one-on-one training with our team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-color\" style=\"color:#ffc720;font-size:32px\">SIGN UP FOR E-COMMERCE WEBINARS<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\t\t<p class=\"centered-block\" style=\"width:100%;text-align:center;\">\n\n\t\n\t\t\t<a target=\"_self\"  class=\"button-block btn yellow\" href=\"https:\/\/www.cartermachinery.com\/webinar-series\/\">\n\t\t\t\tSIGN UP NOW\t\t\t<\/a>\n\t<\/p>\n\n\n\n\n<h2 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               <script id=\"nf-tmpl-cell\" type=\"text\/template\">\n            <nf-fields><\/nf-fields>\n        <\/script>\n\n        <script id=\"nf-tmpl-row\" type=\"text\/template\">\n            <nf-cells><\/nf-cells>\n        <\/script>\n\n        \n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\t\t<p class=\"centered-block popup-button\" style=\"width:100%;text-align:center;\">\n\n\t\n\t\t\t<a target=\"_self\"  class=\"button-block btn yellow\" href=\"#\">\n\t\t\t\tRequest Now\t\t\t<\/a>\n\t<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"800\" src=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/05\/Webinars_Image-1024x800.png\" alt=\"\" class=\"wp-image-44981\" srcset=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/05\/Webinars_Image-1024x800.png 1024w, https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/05\/Webinars_Image-300x234.png 300w, https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/05\/Webinars_Image-768x600.png 768w, https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/05\/Webinars_Image-1536x1200.png 1536w, https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2023\/05\/Webinars_Image.png 1922w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" id=\"faqs\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:50px\">FAQS<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Have questions? Find all the answers you need about Parts.Cat.com and more!<\/p>\n\n\n\n<div class=\"accordion-block\">\n\t<div class=\"accordion-header\"><h2>What are the benefits of using PCC?<\/h2><\/div>\n\t<div class=\"accordion-text\">\n\t\t<p>With a registered Parts.Cat.com account, you can access real time price and availability for over 1.4 million new, remanufactured, classic, and used parts. You can also view your order history, reorder parts 24\/7 on mobile and desktop devices, and easily access SIS and parts manual service information, which will help you quickly find the exact parts you need.<\/p>\n\t<\/div>\n<\/div>\n\n\n<div class=\"accordion-block\">\n\t<div class=\"accordion-header\"><h2>How do I set a default store on PCC?<\/h2><\/div>\n\t<div class=\"accordion-text\">\n\t\t<p>At the top of the page, click your name, then Control Center. On the left, select Shopping Preferences then select your desired location from the dropdown menu. Scroll to the bottom and click Save Preferences.<\/p>\n\t<\/div>\n<\/div>\n\n\n<div class=\"accordion-block\">\n\t<div class=\"accordion-header\"><h2>How do I add equipment on PCC?<\/h2><\/div>\n\t<div class=\"accordion-text\">\n\t\t<p>Log in to PCC, then click the \u201cadd equipment\u201d button at the top of the page. Enter the serial\/model number, any unique identifiers you may use for your equipment in the \u201cAsset ID\u201d field, then be sure to check the \u201cShare Equipment with Dealer\u201d slider so we can update our records if necessary!<\/p>\n\t<\/div>\n<\/div>\n\n\n<div class=\"accordion-block\">\n\t<div class=\"accordion-header\"><h2>My equipment is not showing up in PCC, but I know Carter has a record of it. Why is this the case?<\/h2><\/div>\n\t<div class=\"accordion-text\">\n\t\t<p>In most cases, the machine record Carter has for each customer will show up on Parts.Cat.com in the \u201cMy Equipment\u201d section. However, if this is not the case, call <a href=\"tel:877.767.8248\">877.767.8248<\/a> or email <a href=\"mailto:partsonline@cartermachinery.com\">partsonline@cartermachinery.com<\/a> and we will be able to manually update this for you!<\/p>\n\t<\/div>\n<\/div>\n\n\n<div class=\"accordion-block\">\n\t<div class=\"accordion-header\"><h2>How can I order non-Cat parts on PCC?<\/h2><\/div>\n\t<div class=\"accordion-text\">\n\t\t<p>In the quick order section, simply add the quantity and part number of the non-Cat part you wish to purchase, then click \u201cadd to cart.\u201d<\/p>\n\t<\/div>\n<\/div>\n\n\n<div class=\"accordion-block\">\n\t<div class=\"accordion-header\"><h2>I have an existing PCC account with another dealer, can I use this account with Carter Machinery?<\/h2><\/div>\n\t<div class=\"accordion-text\">\n\t\t<p>Yes. At the top of the page, click your name, then Change Account\/Store. In the \u201cAssociated Dealers\u201d section that pops up, click \u201cAdd a Dealer\u201d. Input a city or zip code near your desired Carter Machinery location, click the dot beside the location and click \u201cSelect Store.\u201d<\/p>\n\t<\/div>\n<\/div>\n\n\n<div class=\"accordion-block\">\n\t<div class=\"accordion-header\"><h2>I don\u2019t see my dealer credit account as a payment option when logged into PCC, can I use this to purchase parts? <\/h2><\/div>\n\t<div class=\"accordion-text\">\n\t\t<p>Yes. You can use your dealer credit account. If you are unable to see dealer credit as a payment option, then it is likely your Carter account number is not associated to your username. Call <a href=\"tel:877.767.8248\">877.767.8248<\/a> or email <a href=\"mailto:partsonline@cartermachinery.com\">partsonline@cartermachinery.com<\/a> and have your username and account number (if known) ready and a member of the eCommerce team will be ready to help!<\/p>\n\t<\/div>\n<\/div>\n\n\n<div class=\"accordion-block\">\n\t<div class=\"accordion-header\"><h2>Can I see orders I have placed through the counter in my order history?<\/h2><\/div>\n\t<div class=\"accordion-text\">\n\t\t<p>Yes. At the top of the page, click your name, then Order History. On the order history page, at the far right you have the option to select the \u201corder origin.\u201d Select \u201ccounter\u201d and perform your search to see order history from the counter. These will be any orders placed using your customer number.<\/p>\n\t<\/div>\n<\/div>\n\n\n<div class=\"accordion-block\">\n\t<div class=\"accordion-header\"><h2>I can no longer see the location of parts on PCC, only dates \u2013 how can I change this?<\/h2><\/div>\n\t<div class=\"accordion-text\">\n\t\t<p>At the top of the page, click your name, then Control Center. On the left, select Shopping Preferences then scroll down to \u201cShopping Cart.\u201d Click \u201cShow availability by source\u201d and then \u201cSave preferences\u201d at the bottom of the page. Availability on the product page and in the cart will now display which location the part is being sourced from.<\/p>\n\t<\/div>\n<\/div>\n\n\n<div class=\"accordion-block\">\n\t<div class=\"accordion-header\"><h2>I forgot my password, what do I do?<\/h2><\/div>\n\t<div class=\"accordion-text\">\n\t\t<p>At the login screen, after entering your username, click \u201cforgot password\u201d and follow the steps listed.<\/p>\n\t<\/div>\n<\/div>\n\n\n<div class=\"accordion-block\">\n\t<div class=\"accordion-header\"><h2>I can\u2019t see the drop box I normally use, am I doing something wrong?<\/h2><\/div>\n\t<div class=\"accordion-text\">\n\t\t<p>Each Carter location serves a selection of drop boxes based on proximity and truck routes and this is reflected on Parts.Cat.com in the list of drop boxes available on the \u201cPickup &amp; Delivery\u201d page during checkout. Check to be sure you have the correct location selected based on the drop box you would like to use.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:50px\">GET THE MOST OUT OF ONLINE<\/h2>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-36 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"parts-distribution-network\">The Cat<sup>\u00ae<\/sup><br>Central App<\/h2>\n\n\n\n<p class=\"mobile-display-none\">Cat\u00ae Central is the must-have mobile app that provides instant access to telematics data, expert support, and genuine Cat\u00ae parts helping you effortlessly maximize your equipment uptime.<\/p>\n\n\n\t\t<p class=\"centered-block\" style=\"width:100%;text-align:center;\">\n\n\t\n\t\t\t<a target=\"_self\"  class=\"button-block btn yellow\" href=\"https:\/\/www.cartermachinery.com\/cat-central-app\/\">\n\t\t\t\tLearn More\t\t\t<\/a>\n\t<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"360\" height=\"350\" src=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2025\/05\/cat-central-thumbnail-ecommerce.jpg\" alt=\"Cat Central Phone Screen\" class=\"wp-image-71925\" srcset=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2025\/05\/cat-central-thumbnail-ecommerce.jpg 360w, https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2025\/05\/cat-central-thumbnail-ecommerce-300x292.jpg 300w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"parts-distribution-network\">Cat<sup>\u00ae<\/sup> Vantage Rewards<\/h2>\n\n\n\n<p class=\"mobile-display-none\">Cat\u00ae Vantage Rewards lets you earn points on purchases made at parts.cat.com or through the Cat Central app. Redeem earned points for Cat Credits and earn even more when you use your Cat Card Account.<\/p>\n\n\n\t\t<p class=\"centered-block\" style=\"width:100%;text-align:center;\">\n\n\t\n\t\t\t<a target=\"_self\"  class=\"button-block btn yellow\" href=\"https:\/\/www.cartermachinery.com\/cat-vantage-rewards\/\">\n\t\t\t\tLearn More\t\t\t<\/a>\n\t<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"360\" height=\"350\" src=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2025\/07\/Cat_Vantage_Rewards_Handshake_350x350.jpg\" alt=\"Cat Vantage Rewards - Carter Machinery - Two Men Shaking Hands on Jobsite\" class=\"wp-image-73104\" srcset=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2025\/07\/Cat_Vantage_Rewards_Handshake_350x350.jpg 360w, https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2025\/07\/Cat_Vantage_Rewards_Handshake_350x350-300x292.jpg 300w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"font-size:50px\">NEED MORE HELP?<\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Reach out to a Carter representative using the buttons below.<\/p>\n\n\n\n<div class=\"wp-block-columns popup-container is-layout-flex wp-container-41 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:28%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\t\t<p class=\"centered-block\" style=\"width:100%;text-align:center;\">\n\n\t\n\t\t\t<a target=\"_self\"  class=\"button-block btn yellow\" href=\"mailto:PartsOnline@CarterMachinery.com\">\n\t\t\t\tEmail Us\t\t\t<\/a>\n\t<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\t\t<p class=\"centered-block\" style=\"width:100%;text-align:center;\">\n\n\t\n\t\t\t<a target=\"_self\"  class=\"button-block btn yellow\" href=\"tel:877.767.8248\">\n\t\t\t\tCall Us\t\t\t<\/a>\n\t<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2022\/01\/YouSuccess_Logo-1.png\" alt=\"Your Success is Our Mission\" class=\"wp-image-28520\" style=\"width:328px;height:119px\" width=\"328\" height=\"119\" srcset=\"https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2022\/01\/YouSuccess_Logo-1.png 656w, https:\/\/www.cartermachinery.com\/wp-content\/uploads\/2022\/01\/YouSuccess_Logo-1-300x109.png 300w\" sizes=\"(max-width: 328px) 100vw, 328px\" \/><\/figure><\/div>\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Parts.Cat.com Parts.Cat.com is your online destination to access thousands of genuine Cat\u00ae parts, anytime, anywhere. Click below to start shopping or keep scrolling to learn more about how to register for a Parts.Cat.com account and take advantage of its many convenient, time-saving features. Register Watch Video Tutorials Join a Webinar FAQs Registering is as easy&#8230;<\/p>\n","protected":false},"author":21,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page.php","meta":{"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Parts.Cat.com Resources | Carter Machinery<\/title>\n<meta name=\"description\" content=\"Parts.Cat.com is your online destination to access thousands of genuine Cat\u00ae parts, anytime, anywhere.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cartermachinery.com\/parts-cat-com-resources\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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